What is a Virtual Assistant (VA)?
A virtual assistant, also known as a VA, is a professional business owner that provides support services to busy professionals, organizations, and entrepreneurs from a remote location. In my case, I have a dedicated home office that allows me to work virtually, which means you don’t have to find extra office space for me.
What makes a great virtual assistant?
- Naturally enjoys helping others
- Loves learning and is a fast learner
- Is a great communicator
- Is self-motivated and self-disciplined
- Is a problem-solving whiz
- Has an entrepreneurial spirit
What are the benefits of contracting with a virtual assistant?
- Reduced labor costs
When you hire an employee, you not only pay his/her salary but also taxes, sick time, paid time off, holiday time, worker’s compensation, unemployment insurance, and medical/dental/vision benefits. I work as an independent contractor, which means I am responsible for my taxes, medical/dental/vision benefits, insurance, etc.
- Decreased operational costs
Contracting with a virtual assistant saves you expenses related to office space, maintenance costs, and office equipment. I am responsible for ensuring I have a dedicated office space, the necessary office equipment to run my business and service my clients, as well as any maintenance costs that may be involved.
- Increased productivity
An office environment is filled with many distractions. Without those distractions, I can focus and dedicate my time to completing your tasks and projects.
- Focus on your core business operations
By outsourcing some of your day-to-day tasks to a virtual assistant, you have more time to focus on servicing your customers, turning leads into prospects, growing, and marketing your business, and other crucial business operations that require your attention.
- Additional business skills
Virtual assistants can provide you with skills that you or your current staff may not have.
- Instant Support
You get instant support for only the services and tasks you need.
- Reduced workload
Virtual assistants can focus on several tasks at a time which can decrease your stress and your workload.
- Billed only for hours worked
I only bill you for hours worked. I do not charge for time spent learning new software or online programs because learning new software and programs is an added benefit to each of us and our businesses.
- Guaranteed confidentiality
You can always trust that I maintain confidentiality.
- More leisure time for you and your family
By contracting my virtual assistant services, you will have more leisure time for yourself and your family.
How do we communicate and work together?
I use email, telephone, Zoom, and other project management tools to communicate with my clients. I do my best to accommodate your needs and your preferred style of communication.
What are your fees?
I offer an a la carte hourly rate and retainer packages, which are pre-paid monthly blocks of time at a slightly discounted rate.
How do retainer packages work?
By purchasing a retainer package, you are buying a certain number of hours each month. Unused retainers hours from the current month will be rolled over to the following month only. For example, any unused retainer hours purchased in April can be rolled over to May only. They cannot be rolled over month to month.
Do you charge for your time to learn new software or other skills to complete my tasks?
No, I do not charge for my time to learn new software or skills. It is my belief that taking my time to learn new programs and software benefits both of us.
Do you offer a trial period?
Yes, I offer a 30-day trial period, in which if one or both of us are not happy with the arrangement, the Client Service Agreement can be terminated at the end of the first 30 days. Afterward, termination requires a 30-day written notice per the Client Service Agreement.
What is the Client Service Agreement?
The Client Service Agreement outlines the services and/or scope of work to be provided, schedule and availability, service rate and payment of services, response time, termination, etc. and is signed by both parties.
Can you provide references and/or testimonials?
Yes, visit our Testimonials page or contact us to request references.
Are you insured?
Yes, King Collaborations carries a General Liability policy.